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On-the-Line Patient Care Rep

MetHealth Posted: 6 Days
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Description:
  • Educate patients on appointment policies and missed appointment penalties.
  • Verify insurance eligibility using internal systems and online tools.
  • Respond to patient inquiries regarding insurance coverage and co-payments.
  • Coordinate with insurance verification departments for complex cases.
  • Document insurance information accurately for billing and follow-up.
  • Educate patients on insurance-related procedures and options.
  • Communicate with third-party billing partners to resolve issues.
  • Assist patients in understanding deductibles, coverage, and benefits.
  •  Record and update insurance data to ensure accurate processing.


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