Permanent
Marketing, Sales and Service
Less than 35,000 PHP
Bachelor degree
2 years
Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Duration of employment:
Permanent
Career field:
Marketing, Sales and Service
Salary (Monthly):
Less than 35,000 PHP
Qualification required:
Bachelor degree
Minimum experience required:
2 Years
Location of Job:
Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Description:
Adjust tone to suit elderly, distressed, or multilingual patients.
Provide consistent, courteous messaging across platforms.
Maintain a professional phone presence at all times.
Communicate with internal teams using respectful and constructive language.
Follow HIPAA and data privacy regulations at all times.
Adhere to internal compliance guidelines for patient data handling.
Report any suspected breaches or non-compliant activities.
Complete required audits and reports within deadlines.
Ensure all documentation meets regulatory standards.
Maintain service level agreements (SLAs) for call resolution.
Follow scripts and call flows while maintaining flexibility for unique cases.