Immediate Opening – Medical Account Rep

MetHealth Posted: 25 Days

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Permanent Marketing, Sales and Service Less than 35,000 PHP Bachelor degree 2 years Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Duration of employment:

Permanent

Career field:

Marketing, Sales and Service

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

Bachelor degree

Minimum experience required:

2 Years

Location of Job:

Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Description:

Adjust tone to suit elderly, distressed, or multilingual patients.
Provide consistent, courteous messaging across platforms.
Maintain a professional phone presence at all times.
Communicate with internal teams using respectful and constructive language.
Follow HIPAA and data privacy regulations at all times.
Adhere to internal compliance guidelines for patient data handling.
Report any suspected breaches or non-compliant activities.
Complete required audits and reports within deadlines.
Ensure all documentation meets regulatory standards.
Maintain service level agreements (SLAs) for call resolution.
Follow scripts and call flows while maintaining flexibility for unique cases.

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