CSR Wanted – Healthcare Experts

MetHealth Posted: 6 Days

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Permanent Marketing, Sales and Service Less than 35,000 PHP Bachelor degree 2 years Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Duration of employment:

Permanent

Career field:

Marketing, Sales and Service

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

Bachelor degree

Minimum experience required:

2 Years

Location of Job:

Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Description:

Articulate policy and procedure changes to patients clearly.
Respond to escalations with empathy and resolution in mind.
Provide courteous service to all regardless of demographics or background.
Diffuse tense situations with compassion and tact.
Use non-judgmental language when discussing sensitive topics.
Guide clients through service processes with clarity and poise.
Ask relevant questions to better understand caller needs.
Offer assurance and transparency in all patient interactions.
Demonstrate professionalism when speaking with providers and clients.
Acknowledge patient concerns with understanding and affirmation.

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