Permanent
Marketing, Sales and Service
Less than 35,000 PHP
Bachelor degree
2 years
Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Duration of employment:
Permanent
Career field:
Marketing, Sales and Service
Salary (Monthly):
Less than 35,000 PHP
Qualification required:
Bachelor degree
Minimum experience required:
2 Years
Location of Job:
Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Description:
Articulate policy and procedure changes to patients clearly.
Respond to escalations with empathy and resolution in mind.
Provide courteous service to all regardless of demographics or background.
Diffuse tense situations with compassion and tact.
Use non-judgmental language when discussing sensitive topics.
Guide clients through service processes with clarity and poise.
Ask relevant questions to better understand caller needs.
Offer assurance and transparency in all patient interactions.
Demonstrate professionalism when speaking with providers and clients.
Acknowledge patient concerns with understanding and affirmation.