Permanent
Marketing, Sales and Service
Less than 35,000 PHP
Bachelor degree
2 years
Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Duration of employment:
Permanent
Career field:
Marketing, Sales and Service
Salary (Monthly):
Less than 35,000 PHP
Qualification required:
Bachelor degree
Minimum experience required:
2 Years
Location of Job:
Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Description:
Clarify medical terminology and procedures to patients as needed.
Use CRM and EMR platforms to document patient interactions.
Input detailed call notes for every interaction.
Validate and update patient demographic and insurance data.
Monitor task queues and work lists for updates.
Track communications for compliance and QA purposes.
Maintain accurate appointment and service histories.
Navigate multiple internal tools and systems simultaneously.
Manage data entry without compromising speed or accuracy.
Audit records to ensure consistency across systems.
Update referral status and service logs in real-time.
Record patient satisfaction outcomes in system tools.
Ensure HIPAA-compliant documentation practices.
Use call recording tools to review service quality.
Retrieve patient histories and prior communications efficiently.
Manage appointment cancellations and reschedules in software platforms.