Philippines landscape
Job Post
dreamcareerbuilder.com

Rising Star – Healthcare Account CSR

MetHealth Posted: 6 Days
Flag job 🏴

Description:
  • Advocate for patients and act as their voice within the system.
  • Take initiative to learn new processes without prompting.
  • Seek professional development opportunities.
  • Build long-term trust with patients and colleagues.
  • Support disaster recovery or emergency response plans.
  • Volunteer for cross-site collaboration or special assignments.
  • Apply feedback constructively to personal growth.
  • Be an ambassador of service excellence across touchpoints.
  • Proactively identify ways to increase team efficiency.
  • Continuously strive to exceed expectations in service delivery.  
  • Answer inbound calls promptly with professionalism and courtesy.
  • Handle high call volumes efficiently while maintaining quality service.
  • Provide clear, concise, and empathetic communication on all calls.
  • Conduct outbound calls to patients for appointment scheduling and follow-ups.

Flag job 🏴