Permanent
Marketing, Sales and Service
Less than 35,000 PHP
Bachelor degree
2 years
Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Duration of employment:
Permanent
Career field:
Marketing, Sales and Service
Salary (Monthly):
Less than 35,000 PHP
Qualification required:
Bachelor degree
Minimum experience required:
2 Years
Location of Job:
Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Description:
Prioritize services for high-risk or hospitalized members.
Handle calls with confidentiality related to reproductive health.
Offer special assistance to patients with language or accessibility needs.
Support LGBTQ+ patients with inclusive communication.
Follow appropriate procedures for reporting abuse or neglect.
Offer extended time and patience to patients with cognitive impairments.
Work sensitively with patients in hospice or palliative care.
Use discretion when handling domestic violence-related calls.
Coordinate behavioral health referrals with privacy in mind.
Support members managing substance use treatment plans.
Adapt responses to culturally diverse patient needs.
Apply judgment when handling emotionally charged conversations.