Philippines landscape
Job Post
dreamcareerbuilder.com

Growth-Focused Medical Call Agent

MetHealth Posted: 6 Days
Flag job 🏴

Description:
  • Screen calls effectively to ensure accurate routing and issue resolution.
  • Escalate complex calls to supervisors or designated departments as necessary.
  • Document all call interactions with accuracy and attention to detail.
  • Conduct follow-up calls to ensure patient satisfaction and case resolution.
  • Maintain confidentiality while discussing sensitive patient information.
  • Use discretion and good judgment when handling sensitive issues.
  • Schedule appointments based on patient availability and provider schedules.
  • Confirm appointment details including date, time, provider, and location.


Flag job 🏴