Philippines landscape
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Emotional Support CSR – Medical Line

MetHealth Posted: 6 Days
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Description:
  • Use Excel or reporting tools to summarize workload.
  • Help generate dashboards for supervisor visibility.
  • Update statistical records on daily case closure rates.
  • Record member grievances for audit tracking.
  • Monitor daily service volume trends.
  • Collect data for process improvement initiatives.
  • Assist in monthly data validation for compliance.
  • Take initiative to lead small projects or improvements.
  • Act as a backup for team lead when needed.
  • Mentor new hires during nesting or shadowing sessions.
  • Share insights with supervisors to improve workflows.
  • Represent the team in interdepartmental meetings


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