Up to 20K-Call Center Agent-No Exp

Sapient Global Careers are continuously looking for candidates for our team

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections, and Telco account

Job Qualifications:

• Must be a Senior High School graduate

• 18 years old and above

• With at least 6 months and above BPO experience

• Must have strong verbal and written English communication skills

• 35 kilometers away from the site

• Can do onsite work.

Job Responsibilities:

• Effectively manage large amounts of incoming calls

• Identify and assess customers’ needs to achieve satisfaction

• Provide accurate, valid, and complete information by using the right methods/tools

• Handle complaints, provide appropriate solutions, and alternatives within the time limits, and follow up to ensure the resolution

• Follow communication procedures, guidelines, and policies

If you are interested, kindly send your resume through this email: Sign Up to Apply

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