• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
** SALARIES MAY VARY DEPENDING ON WHAT ACCOUNT YOU'LL BE PROFILED
We also have openings for the following accounts: