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Job Post
Sapient Global Services

Nonvoice-Call Center Agent

Sapient Global Services Posted: 12 Month
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Jobs Responsibilities:

  • Communicates with customers on the phone or by way of written correspondence to deal with concerns.
  • Resolves customer issues on the first call/contact whenever possible without having to transfer the caller.
  • Matching customers’ demands to Clients’ products and solutions and services
  • Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
  • Communicating specific information to internal and external clients and sharing understanding with colleagues

Jobs Qualifications:

  • Must have finished at least two years in college
  • At least 18 years old
  • Self-motivated
  • Good English communication skills
  • Team Player
  • Requires minimum supervision

What Do We Offer?

  • An open, friendly, and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities to grow and be promoted within the company.
  • The chance to travel abroad.
  • Performance incentives and employee perks and benefits.


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