Insurance Specialist

• Adhering to contracted activities, achieving essential job criteria, goals and objectives

• Present the very best help and walk through for US Prospects.

• Provide first rate know-how and case determination on the subject of plan coverage and accounts

• Documentation control and checking of customer's accounts

• Adhere to written up guidelines by consumer in controlling users.

• Receive inbound enquiries from members

• Answer individual inquires, as well as consult individuals to obtain full knowledge of what information are being asked for.

• Document all enquiries in regards to questions

• Monitor Phone Checking for answers from management company so call returns are done in a well timed way.

• Follow-up with users within a 24-hour interval regarding the preliminary telephone call up. Even if it is to just touch base and let consumer know request is still being looked into.