Philippines landscape
Job Post
dreamcareerbuilder.com

Customer Service Representative

MAQ Talent Solutions, Inc. Posted: 8 Month
Flag job 🏴

Description:

"OVER THE PHONE PROCESS"

 

JOB DESCRIPTION/ROLE:

-Maintaining a positive, empathetic, and professional attitude toward customers at all times.

-Responding promptly to customer inquiries

-Communicating with customers through various channels.

-Acknowledging and resolving customer complaints.

-Knowing our products inside and out so that you can answer questions

-Keeping records of customer interactions, transactions, comments, and complaints.

-Communicating and coordinating with colleagues as necessary

-Providing feedback on the efficiency of the customer service process.

-Managing a team of junior customer service representatives

-Ensure customer satisfaction and provide professional customer support.

 

QUALIFICATIONS:

  • At least 18 years old and above
  • Fresh College graduates are welcome to apply
  • High school grad(old curriculum)/SHS graduates are also accepted
  • With or without BPO experience (with experience is a plus)
  • Excellent communication skills
  • Perfect for newbies
  • Amenable to work onsite (Ayala, Makati City)
  • Can start ASAP

 


Flag job 🏴