Customer Service Representative

Urgent Hiring| Customer Service Representative (Eto yung Job Title)


GET TO KNOW THE DREAM JOB

A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE REPRESENTATIVE

• Answering incoming calls from customers
• Sorting out customers’ inquiries or requests
• Ensuring that customers’ requests are managed in an appropriate and timely manner
• Developing, organizing, and maintaining accurate files
• Maximizing different Concentrix and client-based tools and applications for customer management and servicing
• Delivering a high caliber of service in a friendly, confident, and informed manner

HAVE A GLIMPSE OF WHAT AWAITS YOU!
• Paid training
• Competitive salary plus allowances
• Monthly performance incentives
• Leave Credits
• Insurance Coverage
• Career development and advancement opportunities

Minimum Requirements

At Least 6 months of BPO Voice Experience
At least High School Graduate
SHS, College Undergrad, College Grad with or without BPO can apply.
Good Communication Skills
Willing to Work Onsite and Shifting Schedule

Application Process
Screening
Initial Interview
Assessment
Final Interview