Philippines landscape
Job Post
MetHealth

Bridgetowne's Best RN Voice Champion

MetHealth Posted: 4 Month
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Description:
  • Skilled in managing high call volumes efficiently.
  • Prioritizes urgent calls and tasks appropriately.
  • Demonstrates ability to multitask effectively.
  • Meets daily quotas and performance KPIs.
  • Avoids delays in responding to emails, follow-ups, or call-backs.
  • Stays on schedule while handling complex cases.
  • Balances quantity and quality of work.
  • Avoids unnecessary call transfers to reduce wait times.
  • Uses idle time productively for team or admin support.
  • Punctual in logging in and out of scheduled shifts.
  • Basic understanding of common medical terms.
  • Familiarity with health insurance, copays, and deductibles.
  • Previous experience in a healthcare BPO or hospital environment.
  • Knowledgeable in outpatient and inpatient procedures.

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