Massive Hiring Customer Service Representative

Answering incoming calls: Call center agents are responsible for answering incoming calls and addressing customer inquiries, complaints, and issues.

Making outbound calls: Call center agents may also need to make outbound calls to follow up on customer inquiries, sales leads, and other business-related matters.

Providing customer support: Call center agents provide support to customers by answering questions, resolving issues, and providing guidance on products and services.

Processing orders: Call center agents may process orders for customers, including placing orders, tracking shipments, and handling returns.