Philippines landscape
Job Post
dreamcareerbuilder.com

Gaming Account - TSR

Sapient Careers - Manila Posted: 34 Month
Flag job 🏴

Description:
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
  • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
  • Research required information using available resources;
  • Identify and escalate priority issues per Client specifications;
  • Accurately process and record call transactions using a computer and designated tracking software;
  • Accurately process and record call transactions using a computer and designated tracking software;
  • Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;
  • Organize ideas and communicate
  • Oral messages appropriate to listeners and situations;

Flag job 🏴