TECHNICAL SUPPORT AGENTS -IT/COMPUTER GRADS/VOCATI

Handles customer inquiries and complaints.
Their responsibilities include:

-Answering customer calls and responding to emails
-Resolving customer issues
-Providing information about products and services
-Updating customer account information
-Recording customer interactions and details in a customer relationship management (CRM) system
-Identifying and escalating more complex issues to a higher level of support
-Providing excellent customer service to maintain positive customer relationships.

we will only process applicants if they will be qualified for the following:  
   
Applicants with or without  call center experience 
- 18 years old  
- HS Graduate  or Senior High Graduate
- Amenable to work in Onsite (If onsite setup)