Philippines landscape
Job Post
Metacom

CALL CENTER AGENTS | PIONEER ACCOUNT - up to 30k

Metacom Posted: 12 Month
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Description:

JOB DESCRIPTION:

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
  • Making sales or recommendations for products or services that may better suit client needs.

JOB QUALIFICATION:

  • No BPO Required 
  • At least HS / SHS or ALS Graduate
  • Willing to be Interviewed Onsite and Work onsite
  • Good Communication skills

 

Apply Now and start within 1 week


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