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Metacom Business Process Outsourcing Soulutions

Travel Booking Agent

Metacom Business Process Outsourcing Soulutions Posted: 15 Month
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We are looking for candidates with (Travel Booking Agent) working experience for our (Travel and Tourism Account).

Job Responsibilities:

  • Handling customer inquiries regarding flight schedules, reservations, cancellations, and other related concerns
  • Making flight bookings and issuing tickets for customers
  • Providing travel recommendations and advice to customers based on their individual needs and budget
  • Resolving customer complaints and issues in a timely and professional manner
  • Handling customer check-in, boarding, and other pre-flight procedures
  • Coordinating with other departments and teams within the airline to ensure smooth operations and customer satisfaction
  • Keeping up-to-date with the latest airline policies, procedures, and regulations


  • Must be residing within Negros Occidental
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize and prioritize work
  • Good to Excellent English Communication Skills
  • Fully Vaccinated

What we offer:

Club Memberships

At Metacom, we invest in our employees’ well-being which is why we offer discounted club memberships for different lifestyle hobbies such as mountain climbing, gym memberships, sports clubs, etc.

Credit and Loans Assistance

Nothing is certain in life, we may encounter situations that would require unforeseen expenses. A family member suddenly needs more money than usual, prices of goods increase due to inflation, tuition fee rates continue to skyrocket, etc. Here at Metacom, we offer short-term loan assistance to cover the costs of personal expenses.

Health Benefits

Employees may have up to three (3) dependents covered by our medical insurance. One of the challenges that most people face is a lack of proper coverage when a medical emergency occurs. At Metacom, we take good care of our employees so they can concentrate on their own work without having to worry about their health or the well-being of their families.

Management Program

We have plenty of leadership training programs available. We offer Six Sigma Training, Blue Ocean Strategy Seminars, and other management programs that will help advance our employees’ careers with us. We don’t just teach people to be great managers here, we teach them to be leaders. That's why Metacom is currently ranked one of the best in the country.

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