Customer Service Manager WFH IMMEDIATE START

IF YOU ARE INTRESTED AND READY TO APPLY KINDLY SEND A MESSAGE ON TELEGRAM FOR MORE INFORMATION @Munirahbinte10

We are seeking a dynamic and experienced Customer Service Manager to join our team. The ideal candidate will excel in communicating effectively and ensuring customer happiness. This role requires a strong understanding of personal data protection, with a preference for candidates who have completed a course in this area. The Customer Service Manager will oversee all customer interactions, ensuring responses are timely, accurate, and adhere to our high standards.

• Manage and lead the customer service team to deliver exceptional support and satisfaction.
• Articulate information clearly and effectively to address customer queries and concerns.
• Respond to personal data protection questions with expertise and ensure compliance with relevant regulations.
• Review and standardise all customer service replies to maintain a consistent and high-quality service level.
• Train and mentor team members on best practices and data protection protocols.
• Monitor customer feedback and implement strategies for continuous improvement.
• Collaborate with other departments to resolve complex customer issues.