Hiring Call Center Agents (Retail Account)

Job Responsibilities:

• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax, and internet mail to provide customer assistance.
• Manages computer/online guidelines for the purpose of responding to customer queries.
• Communicates with customers on the phone or using written correspondence to take care of concerns.

Job Requirements:

• Must possess good English communication skills
• No experience is required; BPO or customer-facing experience is an advantage
• Amenable to work on shifting schedule
• Willing to work Onsite

Perks and Benefits:

• Medical / Health Insurance
• Performance Bonus
• Paid Holidays
• Paid Sick Leave
• Recruitment / Signing Bonus
• Paid Vacation Leave
• Opportunities for promotion